Custom G-shock watches fitted with our stylish ZShock Bezels
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Customer Service Center

Customer Service Center

Welcome to the Ziamond Customer Service center. This area of our website is designed to enable our customer's to obtain assistance and information. Please use the sections below for obtaining assistance with your inquiries. If you have reviewed each section and are unable to find a category that suits your needs, please choose the Ziamond Help Desk and click the "Ask A Question" area to initiate an inquiry. Ziamond telephone representatives are available Monday through Friday from 10am to 5pm eastern time, they can be reached by dialing toll free 1-866-ZIAMOND.


   Home      FAQ      Ask a Question      My Stuff      Help   
  
"FAQ" Tab
This tab contains a searchable FAQ knowledgebase.
Open "Search" tab to search the FAQ knowledgebase for answers. Search results are sorted.
Open "Browse" tab to browse through all the answers in the FAQ knowledgebase. Answers are conveniently grouped by products.
Follow the "subject" link to open answer details.
"Ask a Question" Tab
If you were unable to find the answer you needed in our FAQ knowledgebase, or if you have a request, here is the place to submit your question or request to our customer support specialists. First time users will have to register in order to create a new account (choose login name and password). The system will keep all customers’ accounts secure and separate.
"My Stuff" Tab
Open this tab to access your personal account information.
Only registered users are able to login.
Open "Questions" tab to browse and search through your own questions or requests.
You may review and update your request details by following the "summary" link.
"Profile" tab allows updating your email address and login information.